Terms & Conditions
Drinks
We are fully licensed and have a comprehensive drinks and wine list – be it wine from our cellar with dinner, Champagne for that special occasion or a G&T on the terrace in summer, we will be happy to serve you at all reasonable times.
Reservation Requirements
Rooms may be reserved with a non-refundable, debit/credit card payment of your first night’s stay.
Payment of account
We accept cash, cheques with a valid guarantee card and most debit/credit cards
Cancellation
A deposit will be taken from the guests credit/debit card at the time of booking for the price of the first night.
If a room booking is cancelled by 10am 7 days prior to arrival your deposit will be refunded minus a 5% administration fee to cover bank charges incurred. Where cancellation is made after this date or in the case of a no show the full amount of the booking will be taken from the guests card unless we are able to successfully re-let the room.
For a Whole house booking a non-refundable deposit equal to 50% of the booking value is due 60 days before arrival, with the remaining balance due 30 days before arrival.
Smoking
For the safety and comfort of all our guests we operate and enforce a strict no smoking policy in all areas of the house.
Pet Policy
Sorry no pets allowed. You may see Ruby, our dog, occasionally but she lives with us next door.
Child Policy
Children under 13 cannot be accommodated.
Accessibility Statement
January 2007
Tir y Coed is situated along a private gravelled driveway leading to a gravelled and fairly flat private car park.
Help with luggage is available at all times.
Five steps with sturdy handrail lead to the main front door entrance.
On this level and without any further steps, we have the garden sitting room, access to the outside balcony, drawing room, dining room, main hallway and ground floor bedroom. This bedroom has an en suite with walk in shower. A seventeen step stairway, with good handrail, leads from the main hallway to the first floor. Six bedrooms lead off from the main landing. Four of these have no further steps within them and have en suites with either baths/shower over or walk in showers. The following rooms have steps within them; The junior suite has two steps down to the dressing room and bathroom. The Rowen suite has three steps down from the entrance lobby/dressing room to the main bedroom, sitting area and bathroom.
We have a ground floor public toilet. Numerous steps and pathways lead from the driveway and car park to the main gardens, these could prove to be difficult to the less agile especially in wet conditions.
The car park and exterior steps are lit at night time.
A bell is available to call for assistance at any time day or night.
